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Questions, answered
How does the editor work?
You pick your ports, add your ship and dates, and choose a style. Your design appears live on screen and updates as you type. The preview carries a light watermark; the print never does. What you approve is exactly what we print.
What sizes are the posters?
A4 (21 x 29.7 cm), A3 (29.7 x 42 cm) and A2 (42 x 59.4 cm), portrait or landscape. They are standard frame sizes, so you can pick up a frame anywhere.
Is there a digital version?
Yes, for posters. Buy the digital download on its own for £19.99, or add it to any printed poster for £4.99. You get the full print resolution file with no watermark through a secure link on the Track my order page once payment is confirmed. Perfect for printing locally, sharing with family, or using as a wallpaper.
Do you sell frames?
Not yet. Posters arrive unframed, rolled in a sturdy tube. All our sizes fit standard off the shelf frames.
How long does delivery take?
We print within 2 working days and UK tracked delivery usually takes 3 to 5 days after that. You can follow every step on the Track my order page.
Can I map a cruise from years ago?
Yes. You choose the ports, so any cruise can be mapped, from last week back to your very first. Dates are optional and the route is drawn port to port.
Can I put more than one cruise on a poster?
Yes. The family and voyages layouts give every cruise its own colour with a legend, and the voyages layout adds your total ports and nautical miles.
What if I made a mistake on my order?
Contact us as soon as you can with your order number. If it has not gone to print yet we will happily fix it. If it has, we will find a fair way to put it right.
Can I return a personalised item?
Personalised items are made just for you, so they are excluded from change of mind returns under UK law. If your order arrives damaged or faulty, tell us within 30 days and we will reprint or refund it.
Do I need an account?
No accounts here. Design, order, and track with just your order number and last name. We only keep the details needed for your order, and we only send you offers if you tick the box asking us to.
Is my payment secure?
Payments are handled by Stripe, a leading payment provider. Card details never touch our servers. Apple Pay is supported in the app and on supported browsers.
Still wondering about something? Get in touch, we are quick to reply.
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