Questions, answered

You pick your ports, add your ship and dates, and choose a style. Your design appears live on screen and updates as you type. The preview carries a light watermark; the print never does. What you approve is exactly what we print.

A4 (21 x 29.7 cm) and A3 (29.7 x 42 cm), portrait or landscape. They are standard frame sizes, so you can pick up a frame anywhere.

Yes, for posters. Buy the digital download on its own for £19.99, or add it to any printed poster for £4.99. You get the full print resolution file with no watermark through a secure link we email you once payment is confirmed. Perfect for printing locally, sharing with family, or using as a wallpaper.

No, and that is on purpose. Every poster arrives unframed so you can pick a frame you love rather than one we chose for you. All five sizes are standard ones (7 by 5 inch, A5, 10 by 8 inch, A4 and A3), so frames are cheap and on every high street. Yours ships flat and board backed, or rolled in a sturdy tube at A3.

We print within 2 working days and UK tracked delivery usually takes 3 to 5 days after that. We email you a tracking link the moment it is dispatched.

Yes. You choose the ports, so any cruise can be mapped, from last week back to your very first. Dates are optional and the route is drawn port to port.

Yes. The family and voyages layouts give every cruise its own colour with a legend, and the voyages layout adds your total ports and nautical miles.

Contact us as soon as you can with your order number. If it has not gone to print yet we will happily fix it. If it has, we will find a fair way to put it right.

Personalised items are made just for you, so they are excluded from change of mind returns under UK law. If your order arrives damaged or faulty, tell us within 30 days and we will reprint or refund it.

You never need one. Checkout as a guest and we will email you everything: confirmation, tracking, and any digital files. If you would rather have an account, signing in is a one time code by email, no password to remember, and it lets you save designs and come back to them. We only keep the details needed for your order, and we only send offers if you tick the box asking us to.

Payments are handled by Shopify Payments. Card details never touch our servers. Apple Pay, Google Pay and Shop Pay are all supported on browsers that offer them.